Our Commitments at Villages Vietnam Travel

At Villages Vietnam Travel, every journey is far more than a simple trip: it is a promise of authentic encounters, enchanting landscapes, moments of sharing, and rich sensory emotions. We are committed to creating unique experiences that respect local cultures and stay close to nature, with particular attention to quality, safety, and the satisfaction of every traveler. Discover our commitments—at the heart of each of our itineraries—and let us turn your journey into an unforgettable adventure.

5 GOOD REASONS TO CHOOSE US

1. Tailor-made journeys with a French-speaking local agency

Founded in 2012, Villages Vietnam Travel is one of the first French-speaking local agencies specializing in tailor-made, direct travel experiences, without intermediaries. Our reputation has been built through word of mouth and the satisfaction of our travelers. Our passionate and experienced team, with in-depth knowledge of the country, designs unique, authentic journeys filled with emotion.

2. Carefully designed itineraries

Our development team explores each destination to evaluate services and create exclusive itineraries. All our journeys are 100% customizable according to your preferences, pace, and budget, offering you complete freedom in choosing your route and activities. With us, you enjoy true tailor-made travel, designed to meet even the highest expectations.

3. Excellent value for money

Thanks to our strong reputation and the continuous growth in the number of our travelers, we negotiate the best rates while guaranteeing high-quality services. We therefore offer you an exceptional travel experience at the best possible price.

4. Dedicated customer service 24/7

We provide 24/7 telephone assistance before, during, and after your journey. Throughout your stay, we remain at your disposal to adjust your itinerary if needed and to handle any unexpected situations. You can travel with complete peace of mind.

5. A passionate and expert French-speaking team

Our local advisors, true connoisseurs of Vietnam, offer you an authentic immersion into the culture and daily life of its people. We design original itineraries that include must-see sites, off-the-beaten-path destinations, and idyllic beach stays. We value human encounters and homestays, allowing you to enjoy deeply moving experiences.
Each member of our team, whatever their area of expertise, is a true ambassador—warm-hearted and driven by genuine passion. We are committed to sharing this love for the country with every traveler, turning each journey into a truly unforgettable adventure.
That is why our travelers recommend us and contribute to our reputation through word of mouth.

OUR 5 GUARANTEES

1. Legal guarantee

Villages Vietnam Travel is a legally registered local agency, fully licensed by the Vietnam National Administration of Tourism. We hold an official Tour Operator license (No. 01-1967/2022/TCDL-GP LHQT) and assume full civil liability for all our services.

2. Safety guarantee

Our attentive and experienced guides accompany you throughout your journey and remain available at all times for assistance. Our team is flexible and responsive, capable of handling unforeseen situations and providing immediate solutions when needed. Our carefully selected, experienced drivers ensure your comfort and safety, including on mountain roads. We work exclusively with reliable accommodation providers and partners who comply with strict safety and hygiene standards.

3. Secure payment

We offer several simple and fully secure payment methods: credit card, online payment via ONE PAY, or cash payment on site. You are free to choose the method that suits you best. All payment instructions will be sent to you as soon as your itinerary is confirmed.

4. Satisfaction guarantee

99% of our travelers return fully satisfied and recommend us to their friends and family. Our reputation is reinforced by renowned travel platforms such as *Le Guide du Routard*, *Le Petit Futé*, and *Tripadvisor*. Many travelers take the time to send us outstanding reviews and letters of appreciation—a testament to their trust and unforgettable experience with us.

5. Responsible and sustainable travel guarantee

We are committed to promoting responsible and sustainable tourism by dedicating part of our profits to local initiatives: • Supporting job creation for local communities • Developing homestay accommodation • Promoting and preserving the cultural heritage of ethnic minorities • Protecting the environment through reforestation and carbon footprint reduction • Humanitarian programs: supporting education for underprivileged children and assisting communities affected by natural disasters
By traveling with Villages Vietnam Travel, you directly contribute to these meaningful actions and help support a more sustainable and respectful form of tourism.